Terms of Service

TERMS OF SERVICE

OVERVIEW

This website is operated by lorivaine.com. Throughout the site, the terms “we”, “us”, and “our” refer to Lorivaine.
Lorivaine provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

When you visit our website and/or purchase something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms of Use”, “TOS”), including any additional terms, conditions, and policies referenced herein or available via hyperlink.
These Terms of Use apply to all users of the website, including but not limited to browsers, customers, vendors, merchants, and content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree with all of the terms and conditions of this agreement, do not access the website or use our services.

Any new features or tools added to the current offering will also be subject to these Terms of Use. You can review the most current version at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms of Use.


SECTION 1 – TERMS AND CONDITIONS OF ONLINE STORE USE

By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us permission to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using the Service.
Violation of any of the Terms will result in immediate termination of your Services.


SECTION 2 – GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service at any time for any reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this website is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon without consulting more complete or updated sources.


SECTION 4 – CHANGES IN SERVICES AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.

The presentation of products in the online shop does not constitute a legally binding offer but a non-binding online catalogue.
By clicking the “Buy Now” button, you submit an offer to purchase.
An automatic confirmation email follows but does not constitute acceptance of the contract.

Statutory warranty rights apply.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and in limited quantities. These items may only be returned or exchanged in accordance with our Return Policy.

We make every effort to display product images and colours accurately. However, we cannot guarantee that your device’s display will accurately represent colours.

We reserve the right to limit the quantities of any products or services and to discontinue any product at any time.

We do not guarantee that the quality of any product, service, or material will meet your expectations.
All products are shipped directly from our suppliers. Any customs duties or import charges are the responsibility of the customer.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.
You agree to provide complete and accurate purchase and account information for all transactions.
For more details, please review our Return Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control.
You acknowledge that access is provided “as is” and “as available”, without warranties or conditions.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating their content or accuracy.


SECTION 9 – COMMENTS AND FEEDBACK

By submitting comments, feedback, or ideas, you grant us the right to use them without obligation to compensate or respond.
You are solely responsible for the comments you make.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful, abusive, fraudulent, or harmful activities.
We reserve the right to terminate your access if you violate these Terms.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
Use of the Service is at your own risk.
The Service and all products are provided “as is” and “as available”, without any implied warranties.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Lorivaine, its affiliates, and employees from any claim arising from your breach of these Terms or any applicable law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.
We may terminate your access at any time if you fail to comply with these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Lorivaine regarding use of the Service.


SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of The Netherlands.


SECTION 19 – CHANGES TO TERMS OF USE

You can review the latest version of these Terms at any time on this page.
We reserve the right to modify these Terms at any time.


SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to info@lorivaine.com.

Contact Details:
Address: Pretoriusstraat 35-1, Amsterdam, 1092EZ, Netherlands
Email: info@lorivaine.com
Phone: +31 6 19338596
Company Number: 90594843
VAT: NL004827799B62

Customer service hours:
Monday to Friday: 9:00 am – 5:00 pm GMT